Contacts

Dear customers,

in light of the current situation, cultural life in Europe is in turmoil; events have been rescheduled, relocated, and even cancelled. However, we would like to inform you that GoOut is not an organizer of these events. Our service is based on providing info and tickets about every event imaginable, but we don’t run them - we cooperate with organizers who always have to have the final word on whether an event happens or not. This means that not only we do not have the power to alter or cancel an event, but we also do not hold and thus cannot provide further info on this issue.

We would also like to kindly ask for your patience - the number of incoming e-mails is extremely high in these trying times. We strengthened our support team accordingly, but there is still an option that we do not get to your e-mail immediately. Rest assured that we eventually will response to every single of them.

There is also a detailed COVID-19 section on our For customers page. You can find answers to the vast majority of COVID-related questions there.

Thank you for your understanding,

GoOut Team ❤️
Headquarters (not a ticket shop) GoOut s.r.o. Mánesova 28 120 00 Praha 2 IČ: 01901613
Customer service Mon–Fri, 10:00–18:00 +420 222 70 30 70 info@goout.cz  
Prague ticket shop Freshlabels Store Panská 9, Praha 1 Mon–Sat 11:00-20:00  
Brno ticket shop TIC BRNO Panenská 1, Brno Mon–Sun 9:00–18:00
Pilsen ticket shop DEPO2015 Presslova 14, Plzeň 3 Mon–Fri 8:00–18:00 Sat–Sun 10:00–18:00
Ostrava ticket shop Infocentrum Ostrava Jurečkova 1935/12, Ostrava Mon–Fri 7:30–18:00 Sat 7:30–12:00
Correspondence address (not ticket store) GoOut Sp. z o.o. Ul. Cybernetyki 19A 002-677 Warszawa NIP: 5213736673
Customer service Mon–Fri, 10:00-18:00 +48 882 956 338 info@goout.pl
Correspondence address (not ticket store) GoOut Deutschland GmbH Rosenthaler Str. 50 10178 Berlin
Responsible person: Vojtěch Otevřel USt-IdNr.: DE329088446 Amtsgericht Charlottenburg HRB 215831 B
Customer service Mon–Fri, 10:00–18:00 Uhr +420 222 70 30 70 info@goout.de
Correspondence address (not ticket store) GoOut Slovensko, s.r.o. Karpatské námestie 10A/7770 831 06 Bratislava IČO: 52463826
Customer service Mon–Fri, 10:00-18:00 +421 948 145 483 info@goout.sk

© 2020 GoOut


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