Dear customers,

in light of the current situation, cultural life in Europe is in turmoil; events have been rescheduled, relocated, and even cancelled. However, we would like to inform you that GoOut is not an organizer of these events. Our service is based on providing info and tickets about every event imaginable, but we don’t run them - we cooperate with organizers who always have to have the final word on whether an event happens or not. This means that not only we do not have the power to alter or cancel an event, but we also do not hold and thus cannot provide further info on this issue.

We would also like to kindly ask for your patience - the number of incoming e-mails is extremely high in these trying times. We strengthened our support team accordingly, but there is still an option that we do not get to your e-mail immediately. Rest assured that we eventually will response to every single of them.

There is also a detailed COVID-19 section on our For customers page. You can find answers to the vast majority of COVID-related questions there.

Thank you for your understanding,

GoOut Team ❤️